FAQ
Product & Sizing
How do I choose the right size for my kimono?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
Are your kimonos pre-shrunk?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
What’s the difference between 450GSM and lighter fabric weaves?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
Do you offer custom sizing or name embroidery?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
What materials are used in your gear?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
Usage & Care
How should I wash and care for my kimono?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
Can I tumble-dry my gear?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
How long will the fabric last with regular training?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
Are your products competition-legal?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
Orders & Shipping
Where do you ship from?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
How long does delivery take within the UAE and internationally?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
How can I track my order?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
What happens if my size doesn’t fit?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
Do you accept returns or exchanges?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
Customization
How can I add my name, logo, or team patch?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
How long does customization take?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
Can I order a bulk set for my academy or team?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
Payment & Support
What payment methods do you accept?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
Can I pay in installments?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
How do I contact support for size or order help?
Check our size chart to match your height and weight to the correct size (A0–A5). If you’re between sizes, go smaller for a tighter fit or larger for more room. All kimonos are pre-shrunk, but minor shrinkage (2–3%) may occur, so wash cold and hang-dry to maintain your fit.
FAQ
Product & Sizing
What size should I pick if i’m at bottom of the size chart for my body type and weight?
Fitting is very important for us and making sure people get in the right size is our top priority. We recommend that you select the smaller size if your size is falling in between two different sizes.
If you have any specific sizing questions, please email us at sales@caracalbjj.com. Be sure to include your weight and height.
What is my size in Caracal Kimonos?
| SIZE | WEIGHT (KG) | HEIGHT (CM) | WEIGHT (LBS) | HEIGHT (IN) |
| A0 | 55-64 | 155-165 | 121-141 | 5’1″-5’5″ |
| A1 | 64-76 | 166-175 | 141-167 | 5’5″-5’8″ |
| A1L | 64-76 | 175-185 | 141-167 | 5’8″-6’0″ |
| A2 | 77-88 | 175-185 | 169-194 | 5’8″-6’0″ |
| A2L | 77-88 | 187-195 | 169-194 | 6’1″-6’4″ |
| A2H | 100-115 | 175-185 | 220-253 | 5’8″-6’0″ |
| A3 | 86-100 | 183-193 | 189-220 | 6’0”-6’4″ |
| A4 | 99-120 | 190-200 | 218-265 | 6’2″-6’5″ |
| F1 | 36-46 | 139-152 | 81-101 | 4’7″-5’0″ |
| F2 | 45-55 | 152-163 | 99-121 | 5’0″-5’4″ |
| F3 | 54-66 | 160-170 | 119-145 | 5’3”-5’7″ |
| F4 | 65-82 | 168-184 | 143-180 | 5’5″-6’0″ |
*If your size is falling in between two different sizes; we recommend that you select the smaller size.
Usage & Care
How much do Caracal kimonos shrink?
This depends on how you care for and dry your kimono. Following our guideline on the recommended washing method mentioned above is essential.
Orders & Shipping
Can I exchange my order for a different size?
Yes. If the size doesn’t fit, you can request an exchange for a different size provided the item has not been used, washed, and is free from any smell or damage. Once we receive the returned item and confirm it is in its original condition, we will ship the new size to you. Please email us at sales@caracalbjj.com to initiate an exchange.
How can I place an order?
Orders can be placed online at www.caracalsports.com or via email (only for bulk orders).
When will my order ship?
How can I cancel my order?
Our process runs pretty quickly, so the time frame in which a customer can make a change or cancel an order is extremely short.
For online (credit card) orders, cancellation requests must be made within 24 hours of placing the order. To cancel your order before it is shipped, please contact us via email at sales@caracalbjj.com. We will try our best to accommodate your request. Please reference your order number.
How can I make a change to my order?
Customers must either email or call us within 24 hours of order submission.
Can I combine multiple orders to ship together?
Yes, as long as the delivery location and receiving person are the same. Please contact us via email at sales@caracalbjj.com to arrange this.
What happens if I did not receive my order?
If for some reason, you did not receive your order, please contact us via email at sales@caracalbjj.com. Customers will be responsible for return shipping costs for all refused and undeliverable packages, as well as, packages sent to an incorrect address. In the event a customer would like to reship his/her returned or undeliverable package, customers will be responsible for reshipping charges and applicable fees.
What happens if I did not receive my complete order or my order is damaged?
If you are missing an item(s) or an item is damaged, please contact us via email at sales@caracalbjj.com. Please do not dispose of the packaging the order came in.
Customization
Can I order a customized size kimono ?
Yes you can. Select “customize” size when selecting the desired kimono, refer to the measurement guide below and provide your desired measurements in the “order notes” on the checkout page.
Payment & Support
What forms of payment do you accept?
Cash on delivery, credit card and Tabby
How can I get in contact with Caracal?
You can email us at sales@caracalbjj.com
